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Hosting-Related Questions

How long does it take to get my account created?

In most cases we can have you setup and ready to go within a few hours. This does not apply, however, to domain name resolution which usually takes between 48-72 hours. Additionally, setup times may vary on weekends.

What if I go over the allotted bandwidth for the plan I signed up for?

This is a very common occurrance as most webmasters will have a difficult time estimating the amount of bandwidth necessary for their site. If this happens, we simply move you to the next level of billing. For instance, if you exceed the allotted bandwidth for Plan 2, you would automatically be moved to Plan 3 and billed accordingly.

Can I have remote administration capabilities such as PcAnywhere or telnet/SSH?

We do not allow PcAnywhere access to any of our servers. We do, however, offer SSH access.

How do I transfer files to my account?

You must download an FTP client such as CuteFTP or WSFTP. The instructions for use of your FTP client are provided by the manufacturor.

Is SSL available?

Yes. We charge a one-time setup fee of $75.00 for each SSL certificate to be installed (this price does not include the SSL certificate itself).

Can I use programming technology such as Java, C++, C, etc.?

You can develop cgi scripts based on any language you wish. However, we do not allow access to C/C++ compilers on our machines for security reasons. Additionally, if you require Java technology such as JSP and/or Servlets, there is a one-time setup fee of $150.00 and a $20.00 per month addendum.

Is database software included?

We provide you with MySQL, PGSQL, PHPBB, PHPChat and much more.
Design-Related Questions

How much do you charge for website design?

This is a very difficult question to answer. The price depends on the amount of work to be done as well as the amount of programming necessary. We would be more than happy to work up a free custom quote for you based on your specifications. Contact us today for more information.

Is there a set price for Macromedia Flash™ design?

Yes. We charge $100.00 per hour for all Flash™ animations.

Do you guarantee that a site designed by you will succeed?

It would be impossible to guarantee the financial success of any website. Therefore, we do not guarantee financial results, much as stockbrokers do not guarantee the results of any stock. We do, however, guarantee that a site designed by us will be unique and visually impressive, which gives your site the best chances for success.

If my site does not do well, will you refund my money?

Believe it or not, we have actually been asked this very question. The simple answer is absolutely not. The design fees are based on paying our developers salaries, and our developers would not appreciate having the paychecks debited for customers who did not do as well as expected.

Instead of paying a set design fee, can I offer you a percentage of whatever my site earns as payment for design?

Again, design fees are used to pay our developers salaries. We cannot pay our developers with possible future earnings, so the answer to this question is "no".



                     

                           

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